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Frequently Asked Questions

How Can We Help?

Find answers to common questions about our services, processes, and requirements.

What type of business are you?

We are a healthcare recruitment and staffing agency. We recruit and place qualified healthcare and childcare professionals with NHS trusts, private hospitals, care homes, and private families. Our professionals work on a self-employed basis.

What checks are required for professionals?

All our professionals must have an Enhanced DBS check, relevant qualifications for their role, professional indemnity insurance, and excellent references. We verify all documentation before placement.

How does self-employment work?

Our professionals work on a self-employed basis, meaning they are responsible for their own tax and National Insurance contributions. We provide guidance and support throughout the process.

What are your rates?

Our rates vary by role type and experience level. We offer competitive, transparent pricing with no hidden fees. Contact us for specific rate information for your requirements.

How quickly can you provide staff?

For emergency cover, we aim to respond within hours. For planned placements, we typically provide suitable candidates within 24-48 hours, depending on your specific requirements.

What areas do you cover?

We primarily serve Greater London and surrounding areas. Our professionals can provide home visits and work in various healthcare settings across our service area.

What insurance do professionals need?

All professionals must have professional indemnity insurance appropriate to their role. Support workers need basic professional indemnity, while clinical professionals require specialized medical indemnity coverage.

How do payments work?

We offer flexible payment terms including weekly payments for professionals and various invoicing options for clients. All rates are agreed upfront with no surprise costs.

Do you provide 24/7 support?

Yes, we provide 24/7 emergency support for urgent staffing needs and critical situations. Our team is always available when you need us most.

What languages do your staff speak?

Our diverse team includes professionals who speak English, Arabic, and Urdu, allowing us to provide culturally sensitive care to diverse communities.

Helpful Resources

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Still Have Questions?

Can’t find the answer you’re looking for? Our team is here to help.

General Inquiries

info@amaalcare.co.uk

Career Opportunities

careers@amaalcare.co.uk